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Our partner
fonio.ai
fonio.ai is an innovative Vienna-based company specialized in AI-powered phone assistants. With their technology, businesses can answer calls automatically, while still appearing human and pleasant. Whether it's scheduling appointments, forwarding inquiries or automatically transcribing conversations, fonio.ai integrates directly into existing CRM systems, calendars and databases, enabling modern, efficient customer communication. Particularly noteworthy is the assistant's german, natural voice that responds reliably and addresses the conversation partner positively. By hosting in Germany, the solution is fully GDPR and EU AI Act compliant, providing a high level of security.
Founded in 2024
based in Austria
AI-supported telephony
Artificial Intelligence
Automation
of your telephone communication
Why we work together
For Werbeberg, the partnership with fonio.ai is a real asset. It allows us to offer our customers an innovative solution that provides relief and real added value. Routine inquiries are automated, resources are conserved and at the same time, the quality of customer service increases. The close collaboration enables us to implement individual customizations directly and to test new ideas in a practical way. This way, our customers benefit from flexible, modern solutions that are not only efficient but also easy to use.
We place value on the successful combination of high technical quality and a user interface that makes it as easy as possible for our customers to use. Even companies without a large IT department can set up and start using fonio.ai within a very short time. The platform is designed in a way that changes to the conversation flow or settings can be made at any time. This keeps the solution flexible and grows with the requirements that a company has for its own communication.
Added value for our customers
Our customers mainly benefit from saving time and improved accessibility. No missed calls, quick handling of inquiries and a professional, reliable presence around the clock ensure high customer satisfaction. At the same time, internal resources are freed up, allowing teams to focus on more important tasks. Topics such as automation in customer service, data protection in AI solutions and concrete practical examples demonstrate how small and medium-sized businesses can benefit from AI phone assistants.
However, the platform goes even further. With fonio.ai, companies can set up their own phone numbers, customize the conversation flow and choose different voices. This creates an assistant that perfectly fits the respective industry and the company's own brand. Additionally, all conversations are documented in real-time, so valuable information is immediately available and can be analyzed later. With just a few clicks, it is possible to define rules for handling specific inquiries, such as whether appointments should be booked directly or calls should be forwarded to the right department.
In addition, fonio.ai enables better transparency in customer contact. Thanks to call logs and real-time reporting, companies can track which topics occur most frequently, how many calls come in during a specific period and which issues are recurring. This knowledge provides the basis for improving service processes strategically and continuously optimizing the customer experience.
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Strong together
The partnership with fonio.at is more than just a cooperation for us. It stands for innovation, quality and customer orientation. Those who choose Werbeberg and fonio.ai are opting for a strong duo: state-of-the-art AI technology meets creative communication solutions that provide real added value.
Discover the future of customer communication with fonio.ai - intelligent, reliable and available around the clock.